Our Staff

Yoelkis Valdes, HAS

Yoelkis Valdes, HAS

Licensed Hearing Aid Specialist

Yoelkis Valdes is a Florida licensed hearing aid specialist. Yoelkis was born and raised in the beautiful Caribbean island of Cuba, where she graduated as a Licensed Nurse just before coming to the USA in 1995. After learning a new language in 1999, she became a Hearing Instrument Specialist.

Yoelkis has improved her knowledge and skills working with ENT Doctors and Audiologists over the years and enjoys helping hearing impaired patients to improve their quality of life. She loves spending time with family, outdoor activities and traveling.

Stephanie Kelley

Stephanie Kelley

Audiotechnician

Stephanie Kelley is a jack of all trades. She is originally from Brockton, MA and moved to Southwest Florida in 1991. Stephanie attended multiple schools and started working in the hearing healthcare industry for Hoglund Family Hearing in 2019. She was immediately drawn to the profession because of the community outreach program, allowing her to impact more patients with hearing loss. What Stephanie loves most about saving hearing lives is the joy she sees when a patient can hear sounds they haven’t been able to hear for years. Stephanie strives to build loyal relationships in her everyday work with patients.

Outside of saving hearing lives, Stephanie loves hobbies such as biking, boating, sunbathing and cooking for her family.

Amy Staggs

Amy Staggs

Regional Manager

Amy Staggs joined Audibel in 2018 as a Regional Administrative Manager. In July of 2020 I was promoted to Regional Manager of South Florida. Connecting people back to their world is a passion of mine as I love seeing the smiles on patients faces when they are able to hear their spouses again. I enjoy helping our employees provide exceptional customer service, teaching and guiding them to help save hearing lives.

In 2020 I have begun schooling to become a Hearing Instrument Specialist to perfect my craft and personally reconnect more people to their worlds. I look forward to meeting you in our offices!

In my free time I love spending time on the soccer fields with my two boys and traveling the state of Florida visiting new state parks and amusement parks.

Madeline Thomas

Madeline Thomas

Assistant Regional Manager

Madeline Thomas joined the hearing healthcare field in 2014 as a Patient Services Coordinator. She discovered rather quickly that working with the hearing impaired was a rewarding and exciting experience. To expand her ability to help the hearing impaired, she earned a Master’s Degree in Business Administration and became the Office Manager and Director of Operations for her first hearing healthcare clinic.

Now, as the Assistance Regional Manager of South Florida for Audibel, she is able to connect with more patients from both an administrative and clinical perspective. Madeline is enthusiastic about providing better hearing and improving the quality of life for every patient possible.

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Customer Reviews

Still learning about my hearing aids, getting support as needed. The office is very helpful and educational

Leo Williams, on Google

The office staff and doctor were very professional and friendly. They take the time to figure the issues you are having and quickly resolve them. They will spend time with you to gets the results you need to make your hearing the best it can be. You are not rushed...

Rick Wilson, on Google

All staff is pleasant, on time, the hearing aid specialists Are very knowledgeable And will work with you For any problems.

Bernadette Jenkins, on Google

Friendly and knowledgeable. From initial hearing test to ultimate fitting and follow ups, the staff has been fantastic. No high pressure in this office. Scheduling is flexible.

Steve Morgenroth, on Google

A very pleasant experience-since I never had a hearing test in my 92 years! Cindy, first person to meet was very cordial and pleasant.Yoelkis was very patient and knowledgeable , and explained everything as she was going along.KUDOS!! Helene Savell

Helene Savell, on Google

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