What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I recently visited Auditory Associates to have some work done. What a pleasant surprise, Stephanie at the front desk was ultra professional and extremely helpful. The new Audiologist, JoJo was great. JoJo was extremely knowledgeable and totally dedicated to making sure I got the most \out of my hearing aids....

Jeffrey Macdonald, on Google

I was so impressed with the high level of professionalism and customer service at AAHC. This was my first visit here but they gained a customer for life. Thanks again.

scott moreno, on Google

The staff was very professional and helpful. Stephanie was a pleasure to deal with, she was very helpful with scheduling my appointment. Jojo did a great job helping me with my hearing aids so they actually work now. They both exceeded all my expectations.

John Iavarone, on Google

The office staff and doctor were very professional and friendly. They take the time to figure the issues you are having and quickly resolve them. They will spend time with you to gets the results you need to make your hearing the best it can be. You are not rushed...

Rick Wilson, on Google

In to exchange my aids for a loaner while mine is repaired. Both Stephanie and JoJo are so friendly and service oriented it’s a pleasure to be there! Keep up the great work!!

Patricia Vautrinot, on Google

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